Terms and Conditions

Terms and Conditions

Last Updated: August 20th, 2020

Welcome to the application “Sarie”.

The application shall work as an online platform intermediate between the delivery courier on one hand and the customer on the other hand where it allows the customer to communicate with the delivery courier to do his orders via the application. The application acts as online platform that is an intermediary between the customers on one hand and the stores, shops, restaurants, service providers, and or productive families on the other hand. It shall provide the services of delivery the orders from the various shops and restaurants on the order of the customer where the customer can order the delivery services via the application and the application shall deliver the orders through the couriers registered in the application for providing the delivery services and the provision of services shall be governed by the following terms and conditions:

Section 1: Definitions of Terms

In this agreement unless otherwise required by the context, the following terms shall have the meanings referred to.

“Sarie”, “The application”, “we”, “Us” or “Our” shall refer to the application “Sarie” and the website “www.sarie.app” as well as Sarie for Business Services Est. registered under commercial number 40303080818 dated 15/09/1441 Hijri, in Ministry of Commerce Jeddah.

“User”, “you” or “your” shall refer to each person who visit or uses the application in any of its forms whether he is a store, shop, restaurant, courier or customer etc.

“Customer” shall refer to each person ordering the delivery services from the application.

“Delivery Services” shall refer to the delivery services done by the courier in the interest of the customer and they shall include the delivery from stores, shops, restaurants and packages delivery or any other service.

“Orders” shall refer to all the orders and purchases ordered by the customer from the courier to be delivered including but not limited to (restaurants and various stores).

“Package” refers to stuff and belongings that are ordered to be delivered between private individuals, so that the customer asks the courier to deliver the package from one house to another house or from one place to another.

“Courier” shall refer to each courier not belonging to us and registered in the application for providing the delivery services in an independent way in the interest of the customer.

“Service Provider” refers to shops, restaurants, stores and any entity, whether commercial or individual provides service of selling, whether it is registered in the application or appears on the map or its address is being entered manually by the customer, and from which the courier delivers orders from them to the customer.

“Vehicle” shall refer to the vehicle used by the courier in connection with performing the services of transport to the customer and whose data and documents have been provided by him in the registration form in the application.

“Content” refers to all texts, information, data, photos, logos, videos, advertisements and all what is published by the user via the application.

“Contract” refers to the contract between the application on one hand and the courier/service provider on other hand, which contains special provisions complementary to the provisions of this Agreement.

“Agreement” shall refer to the conditions, terms, privacy policy, all pages of the application, descriptions of services, all information, the content of services, all instructions and the special agreements made between the application on one hand and any of the application users on the other hand as well as the contracts connected with the terms and conditions.

“Parties to Agreement” shall refer to the application on one hand as (a first party to the contractual relationship) and any person visiting the application, using it, registering an account in the application, providing any of the services of the application or benefiting from our services in any way on the other hand as (a second party to the contractual relation).

Section 2: Legal Scope of Our Services

(1) The courier by itself shall provide the services of delivery from the service providers in the interest of the customers and the role of the application is limited to the process of electronic linking up between the parties without interfering in the delivery process which is provided on the responsibility of the courier without intervening in the provision of any of the orders delivered and shall be delivered under the liability of the service provider.

(2) The application “Sarie” works as an intermediate online platform that allows the communications among the customers, courier and service provider and our role doesn’t exceed that. We don’t have a supervisory or monitoring authority over the courier or service provider. We don’t represent the customers and we aren’t agents of customers. Moreover, the provisions of labour, agency, sponsorship laws and other legal provisions connected with the legal liability for the acts of servants or third parties shall not apply to us. You expressly agree on the nature of our work and role and you deal via the application out of these terms.

(3) You know and agree that the application is not a produce supplier or delivery service provider and the application “Sarie” shall not be deemed to be an internet service provider, shelter provider or information content provider. Also, it shall not be treated as a publisher of any content published via the application or via any property available for communication via the application including messages, chatting etc.

(4) The application is an electronic service platform only, operate under the rules applicable in Kingdom of Saudi Arabia and therefore all legal requirements required are applies to the courier, customers and stores in accordance with the rules and regulations even if they are not stipulated in this agreement.

(5) You know of and agree on the exemption of the application “Sarie” from any liability arising from the acts of third parties. Whether he is a user, service provider, courier or customer etc.

Section 3: Legal Nature of Terms and Conditions

(1) This agreement shall be deemed to be the entire and final agreement between the application “Sarie” on one hand and any person visiting or using the application or any of its features or advantages on the other hand.

(2) This agreement shall be deemed to be a valid contract satisfying the legal conditions and elements and shall be enforceable against all said parties. Its provisions and obligations shall be binding on all of them and neither party may derogate from it or terminate it since it has resulted in its legal effects.

(3) All parties declare that this agreement forms the entire agreement among them. They declare that they didn’t rely on any emphasis whether oral or written for accepting this agreement other than the provisions stated herein.

(4) The description of the services and the subsequent pages of the application prepared by the application “Sarie” shall form an integral part of this agreement.

(5) The amendments of this agreement shall have the same legal provision and effect of this agreement.

Section 4: Making Available Services

(1) The application always attempts to make available its electronic services in the ideal way and uses in this regard all the tools, equipment, devices, programs and the means of protection necessary for making available the services in addition to taking all the necessary legal procedures.

(2) The application doesn’t guarantee that the services or part of them work on all mobile phone. Also, for the devices on which the application works, there might be a delay or breakdowns due to a breakdown in the internet. Consequently, you exempt us from liability therefore.

(3) In the course of providing our services, we provide the full support to the customer, Courier and users.

Section 5: Consent And Capacity

You declare that you have the legal capacity necessary for concluding and accepting this agreement and that you have the full unrestricted legal authorities according to the following conditions:

(1) Capacity and Consent of Natural Person

It is stipulated for the user of “Sarie” that he is 18 years old.
It is stipulated for the user of “Sarie” that he has the legal capacity necessary for concluding contracts and we shall not be responsible for ascertaining the capacity of any of the users of the site.
With your use of the services of “Sarie” you agree on this agreement and you declare are that you are legally bound by the terms and conditions provided for in this document or its amendments.

(2) Capacity and Consent of The Minor (Those Under 18 Years of Age)

If you are under 18, you may use the “Sarie” Services only with involvement of a parent or guardian.
Without prejudice to any other rights and remedies of “Sarie” under this User Agreement or at law, “Sarie” reserves the right to limit or withdraw access to the application or the membership of any person if “Sarie” believes that person is under the age of 18 years.

(3) Legal Description and Consent of Business Enterprises

If you are registering as a business enterprise, you represent that you have the authority to bind that enterprise to this User Agreement and that you and the business enterprise will comply with all applicable laws relating to online trading.

Section 6: Registration of Membership

The customer shall be registered in his personal name and he shall keep out of using any false or misleading names.
The customer shall provide us with the data of registering the membership that might include among other things (Name, Address, E-mail, Mobile Phone No.).
Membership in the application shall be for free and direct to the customers and it shall not need review by the administration of the application.
When you register as a natural person, you shall represent yourself only because the account is based on the personal consideration.

Section 7: Digital Signature

(1) As for services requiring registration: Through your registration to get an account via the application or via clicking for accepting the conditions of the service upon claiming so via the application, you shall be considered to have implemented this agreement and the other conditions of the service online and it shall be legally enforceable for you from the date of registering your account or from the date of clicking for accepting the conditions of the service.

(2) As for services not requiring registration: your use of these services shall be deemed to be an express consent by you to the terms and conditions provided for in this document and all the other policies and you shall be legally bound by them from the date of this use.

Section 8: Conditions of Using Application

(1) The services of the platform shall be available within Kingdom of Saudi Arabia. Consequently, we shall not be bound to make available any orders in any other state. Nevertheless, they can reach the platform anywhere in the world.

(2) You promise the instructions of the application in relation to your account including the methods of using the account or the additional services as well as all precautions of use.

(3) You promise to make available the information and documents necessary and which is required by the application from you at any time whether during the participation with us and the registration of your account or during the provision of services to you after registering your account.

(4) The user undertakes to precisely enter the information required to be entered in the application and he shall be responsible for regularly reviewing this information for the purpose of correcting, modifying or renewing it as long as you have new information regarding this and you are required to keep all the data and documents proving that.

(5) All the information you disclose must be real, updated and correct and express yourself and match with what is required in the registration form we have.

(6) In case you have provided incorrect, unprecise, non-synchronized, or incomplete information or in case we have reasonable reasons to suspect that this information is incorrect, unprecise, non-synchronized, in complete or inconsistent with this agreement of use and without prejudice to any other rights under this agreement or the law, we will suspend or cancel your membership.

(7) The user undertakes that he is responsible for maintaining the confidentiality of the information in his account such as the username and password and that he is responsible for any disclosure to third parties in relation to this information. Also, he is responsible for any use done by any person to whom he disclosed this confidential information.

(8) The user undertakes to report immediately in case of penetrating the account or its theft as well as discovering any illegal use of this account in the application in order for us to be able to take the technical actions necessary for maintaining the account.

(9) you may not use another person’s account at any time without having an express consent from “Sarie”.

(10) The user shall be bound to notify us in case he discovers any illegal use of the application, any of the services or credit cards.

(11) We reserve the right to cancel the account that haven’t been confirmed yet or are inactive for a long time.

(12) The use of “Sarie” might be coupled with making available services or content of other bodies that are not under our control. Consequently, you declare that other conditions, provisions, and policies of privacy apply to your use of the services and content of the bodies not belonging to us.

Section 9: Terms and Conditions of Customers

(1) The customer shall be solely liable for the account connected with his mobile phone and he shall be liable for any illegal use not permitted that is done via his account in the application.

(2) The customer knows and acknowledges that the orders he receives via the application are done by services providers without any intervention by the application “Sarie”.

(3) The customer shall be solely liable for the correctness of delivery addresses he gives to courier and he shall incur any liability arising from the delay as a result the wrong addresses of delivery. Also, he shall incur the liability in case the courier could not deliver the orders, package and cargos to him as a result of the wrong address, above mentioned.

(4) The customer shall undertake that the orders whose delivery is required from the courier via the application shall be legal and go with the laws in force and shall not involve any drugs, wine, weapons, ammunitions, or any other items whose circulation is prohibited according to the laws in force.

(5) The customer shall undertake not to order the delivery of any items or products that are quickly spoiled, damaged or fragile for ensuring the high quality of the delivery act.

(6) The customer shall be bound to pay for the orders and the specified delivery fee.

(7) The customer shall be bound that his evaluation of the service provided by the application or courier doesn’t involve any insult or bad names and that the criticism or evaluation is within the limits legally permitted.

(8) The customer declares that we don’t represent him against third parties and we aren’t considered to be his agent and he is personally liable to the courier in case of breach of the conditions and provisions provided for in this agreement or in case of breach of the legal texts and provisions in force inside the Kingdom of Saudi Arabia.

(9) The customer knows and agrees that the application shall not incur any liability for the loss of items whose delivery is ordered, their appropriation, decrease or any damage caused to them and the role of the application shall be limited to connecting the customer with the courier without intervening in the delivery act or providing and guarantee in relation to the items whose delivery is ordered.

(10) In case of the change by the customer of his mobile phone number or the assignment by him of it to third parties, he undertakes to notify us of the new number and to activate the account once more with the methods of activation approved by us.

(11) The customer shall be bound to treat the courier in a good way.

(12) The customer shall be bound not to communicate with the courier or give orders to him outside the framework applied within the application. In case of the breach by him of this obligation, the application shall be entitled to permanently or temporarily suspend his/her use of the application as well as reserving all our other legal rights.

Section 10: Service Orders Managing

(1) The customer communicates with the courier through the application to implement the service orders, and after the courier had accepted, the order goes into effect, and the application issues an electronic bill or sends a text message to the customer clarifying (details of the order, details of the amount paid by the customer, delivery fees, tax, and any discounts, etc.). The courier is committed to implement during the period agreed upon and which its maximum limit is indicated in the application. Also, the order must be implemented in accordance with the accord then the courier is obliged to receive and deliver any orders or packages agreed upon.

(2) After the courier had made the delivery, he must transfer the order from “into effect” to a “completed order”, in this case the customer has the right to object to the service if it is not implemented as required , while showing the refusal to receive the service.

(3) The application’s administration investigates all complaints provided to it by the customer, the courier and the service provider and the complaint is adjudicated based on information and correspondence proven in the application.

(4) If the orders could not be delivered for any voluntary or involuntary reasons, the application will cancel the order and notify the delivery process parties about that via the application.

(5) The courier/service provider/customer shall provide us with the reasons in case of cancelling the order during the performance or its incompletion for any reason and we shall be entitled to accept or to refuse these reasons according to our vision and to take the appropriate action for this fact.

(6) In case the order is lost, delayed or misdelivered, the courier bears the value of the order and compensates the customer with this value and if the courier has a balance in the application, the application will deduct the value of the order in favor of the customer, and in case the courier doesn’t have a balance in the application, so the customer will have the choice between waiting until the courier receives new orders and then deducting the value of the order and paying it to the customer or the customer takes legal actions against the courier.

Section 11: Payment and Commissions Policy

(1) The prices of services depend on the distance between the customer and the store and are determined by a factor of multiplying 1.5 riyals per kilometer, note that 5 riyals are added to the price for the first kilometer only. Please be notified that this cost may change according to the circumstances of the place and time, and the price of the products is determined by the service providers. However, the cost of the ride ranges approximately from 12 riyals to 25 riyals, it may be less than that or more, depending on the variables.

The delivery time depends on the distance between the store and the customer’s location, the quantity of orders and the time of the order, which may range from 15 minutes to two hours.

(2) Sarie application approves the following payment methods (Cash, Credit Card, Mada Card, PayPal, Apple Pay, Stc Pay). The courier pays for the products to the service providers, then in the case of Cash payment, he will demand the amount from the customer according to invoices.

(3) Sarie application does not agree to incur the consequence of any mistake related to the payment process done by the user. Also, it does not incur the consequence any hacking act or deception connected with credit cards or the bank accounts of the user.

(4) The customer and user shall incur all the banking fees connected with the transfer of funds, the payment of commissions or VAT.

(5) The amounts paid by the user to the application shall be final and may not be modified either in increase or decrease and they may not be recovered except with the consent of the application.

(6) The commission paid by the courier or store to the application shall be final and may not be modified either in increase or decrease and they may not be recovered except with the consent of the application.

(7) The application of “Sarie” shall reserve the right to modify the policies of fees, payment, and commissions at any time it considers appropriate.

Section 12: Return Policy

(1) The customer knows that the application does not sell any of products made available by the Courier. As a result, we do not provide any refundability policies and the refundability shall be done according to the refundability policy of the shop from which the Courier bought the orders.

(2) The courier shall order the goods in the interest of the customer from the various stores, restaurants, service provider and or productive families, in this case the customer shall comply with the refundability policies of each store, restaurant and shop. In case the customer refuses to implement these policies and to receive the orders from the courier, the customer shall be bound to pay foe the orders in addition to paying of the delivery.

(3) In case the courier returns the orders at the request of the customer, the customer shall be bound to pay for the delivery and return of the orders to the place from which they were purchased to the courier.

Section 13: Cancellation Policy

(1) The Cancellation of delivery packages:

The customer has the right to cancel the order for free within 5 minutes from the courier’s acceptance the order and in case of cancelling the order after that time, the customer is obliged to pay the value of the service in full, and it is directly deducted from him in case he made an electronic payment and the value is added in minus to his account on the application in case of choosing cash payment.
The customer has the right to cancel the order in case the courier is late for delivery on the date agreed upon, or in case the courier acted inappropriately or not responding to the customer’s communications.
The courier has the right to cancel the application before implementation within 5 minutes from accepting the application.
The courier has the right to cancel the order during implementation in case the customer provides incorrect addresses, does not respond to the rep’s communications or orders to deliver illegal products. In this case, the customer will bear value of the service in full.

(2) Cancelling stores orders:

The customer doesn’t have the right to cancel the order after the two parties had accepted it (the courier and the customer), and in case the order is cancelled thereafter, the cancellation process will subject to the following controls:

(A) The customer shall be bound to pay the value of the service in full in case the rep purchases the order, and that this order is not returnable in accordance with the service provider’s policy, and the rep is obliged to prove this by sending the purchase bill copy from the service provider via the application.

(B) In case the courier does not purchase the orders, or that the order can be returned in accordance with the service provider’s return policies, the value of the errand agreed upon, and any return fees “if any” which the service provider could apply will be deducted.

(C) All cancellation amounts are deducted directly from the customer in case he made the electronic payment, and the value is added in minus to his account on the application in case cash payment is chosen.

The customer has the right to cancel the order in case the courier is late for delivery on the date agreed upon, or in case the courier acted inappropriately or not responding to the customer’s communications.
The courier does not have the right to cancel the order after the two parties had accepted it (the courier and the customer), but in case the courier cancels the order for any reason, then he must:

(A) The courier shall be bound not to receive orders during the cancellation time permitted.

(B) The courier shall bear any cancellation or compensation fees that may be imposed in the interest of the customer.

The courier has the right to cancel the order during implementation in case the customer provides incorrect addresses, does not respond to the rep’s communications or orders to deliver illegal products and the customer will bear all the costs.

(3) In case of cancelling any paid order, the application will refund the amount paid by the customer within 72 hour of the cancelling the order to the same payment method used, after deducting any costs that may counted including bank transfer fees.

Section 14: Terms and Conditions of Evaluation

(1) The evaluations by the customer must be true and do not cause any wrong to any party or person.

(2) It is prohibited during the evaluations to expose names, persons, institutions, companies, symbols or to defame or do wrong to them in any way. Also, it is prohibited to use religious slogans or phrases that contempt cultures or peoples or conflicting the applicable order.

(3) In all cases, “Sarie” shall not incur any liability in view of the truth of evaluations and their legality and we shall not incur any liability for illegal evaluations for which those who wrote them shall be liable.

(4) “Sarie” shall reserve the full right to review and delete any illegal evaluations and to suspend or cancel the membership of the person doing wrong. The non-removal of the illegal evaluations shall not mean to a participation or a consent to the publication. Our right to review the evaluations must not be understood to be a legal obligation lying on us and you have to report to us in case of the existence of illegal evaluations to take the suitable action for them.

(5) The application shall reserve its rights to refuse to publish any evaluations at anytime in case they conflict with the preceding provisions.

(6) In all cases, we shall reserve the full right to resort to judiciary and to get all the appropriate compensations in case the evaluations result in damages to the application owned by us while reserving by the prejudiced person and the society of his right to the criminal punishments.

Section 15: Copyrights

(1) The application and ideas expressed within it shall be our intellectual property rights. Any imitation or plagiarism of the application or some of its services (including ideas, texts, symbols and software) shall be deemed to be a violation of our copyrights for which we will take all the legal procedures against the perpetrator of the said violations.

(2) All the contents included or available within the services of the application “Sarie” such as (texts, logos, pictures, graphs, voice, recordings, icon buttons, digital contents, materials that are uploaded, software and collection of data) shall be the property of the application and shall be protected by the Kingdom of Saudi Arabia laws and the international copyrights laws.

(3) The collection of all data inserted in the service of “Sarie” or making it available by any of our services shall be exclusively and privately owned by the application “Sarie” and protected under the Kingdom of Saudi Arabia laws of copyrights and the international ones and also shall be protected under the international conventions in force such as Bern Convention and TRIPS Agreement.

Section 16: Trademarks

(1) “Sarie” and logos connected with it shall be our trademarks and/or our services marks.

(2) Pictures, logos, headers of pages, icon buttons, texts and services names shall be trademarks and commercial designs of the application “Sarie”.

(3) Reproduction of trademarks or commercial designs of the application “Sarie” in any media or advertising means shall be prohibited without a written permission from us.

(4) Trademarks and commercial designs of the application “Sarie” may not be used for contacting any product or service that doesn’t belong to us not to cause harm to the position and credibility of the application “Sarie” or to cause harm to its customers.

Section 17: Granted Licenses

(1) through being bound by the conditions of use or any conditions of the service and through paying any applied fees, the application grants you a limited and non-exclusive license that is non-assignable and may not be subleased to have access to the non-commercial use of the services of the application “Sarie”.

(2) This license doesn’t involve the reselling or any commercial use of any of our services or their content. Also, it doesn’t involve any copy of the information available about the account in the favour of third parties or the use of means of getting data as well as any use of the tools of collecting and eliciting the similar data.

(3) You may not reproduce or make typical copy of this application, copy, sell, resell any part of it or use it in a different way for purposes of commercial or non-commercial exploitation of it without having an express written consent by the application “Sarie”.

(4) You may not use any descriptive marks or any other “hidden text” which exploits the name “Sarie” or its trademark without an express written consent by the application.

(5) You agree not to use the application “Sarie” or any service provided via it in an illegal, deceitful, or antisocial way as we determine.

(6) You agree not to send any messages characterized by being racial or containing cursing and defamation or bad names, porn pictures or those characterized in general by being decadent.

(7) You shall be prohibited as a user to publish any links of another applications or websites within the application or involving software or viruses or aiming at any deception or online hacking.

(8) You shall be prohibited in any way to intervene the working method of the application or to publicize in any way that you represent us contrary to reality.

(9) You may use our services in the form only legally permitted and according to the conditions of the agreement.

(10) The licenses granted by us shall terminate in case you do not comply with these conditions of use or any conditions of another service.

(11) All rights not expressly granted to you to these conditions of or any conditions of another service shall be reserved by the application “Sarie”.

Section 18: Telecommunications

(1) You agree on getting telecommunications from us and we will communicate with you via the mobile phone number or through the other services of the application “Sarie”.

(2) You agree that all agreement, notices, disclosures, and other telecommunications done by us online satisfy all the legal conditions as if they were written with all their legal effects.

(3) The application “Sarie” requires your consent during the registration process to sending messages on your mobile phone, e-mail or via the application for promotion purposes to inform you of any changes, advantages or new activities added to your application.

(4) In case you decide at any time that you do not want to receive promotion messages, you can deactivate the receiving of these messages. But in this case, we don’t ensure that you will enjoy our services fully.

Section 19: Notices

(1) Any notices you like to send to the application “Sarie” must be sent through the features specified within the application. Any notices sent outside the application shall not be considered.

(2) Any notices the application “Sarie” likes to send to you shall be either by publicizing them via the application or sending them to you via the mobile phone number you provided us with during the registration process. You are supposed to have known of the notice as soon as the notice is publicized via the application.

Section 20: Taxes and Fees

(1) The user shall be bound to pay all government taxes levied on the activity he exercises via the application.

(2) The user shall be bound to pay the fees of telecommunications companies for the purpose of getting the data connected with the access to the internet.

Section 21: Assignment of Rights and Obligations

(2) The application “Sarie” shall be entitled to transfer all the rights mentioned in this agreement to third parties without any objection by the user. All shall be bound to perform all their obligations mentioned in this agreement to the assignee immediately they are notified of the assignment. The assignee shall be entitled to take all the legal procedures against whoever doesn’t perform his obligations under this agreement.

(2) You may not assign your obligations and rights under this agreement or authorize a third party to manage your account in the application except after getting a written consent from us.

Section 22: Modifications

(1) We shall be entitled to modify our terms and conditions at anytime and we shall publish a general notice of the new modifications via the application. Also, we shall update “Last Updated” at the top of this document.

(2) You may not change any terms of this agreement amend or replace them without a written consent from the application “Sarie”.

(3) You agree to be bound by all the additional conditions and terms that will be made available to you in connection with the use of any of the services available via the application. These additional conditions and terms are attached to this agreement.

(4) We may at anytime conduct modifications or improvements we consider appropriate and necessary for increasing the efficiency of the application. The user shall be bound with any directions or instructions provided by the application to him in this regard.

Section 23: Cancellation of The Agreement

(1) We shall be entitled at any time to cancel all or some of the services we provide. Also, we shall be entitled at any time to cancel the terms and conditions or to replace them with another terms and conditions.

(2) This agreement shall be deemed to have been automatically rescinded in case of your breach of our financial rights or commissions due to us or causing legal problems to us or the parties to this agreement or to third parties or in case of your breach of any clause or paragraph of the terms and conditions of this agreement or in case of not documenting your information or suspension of the application activity. In all preceding cases, we shall be entitled to have judicially recourse against your under this agreement in case the cause of rescission is due to your breach of its provisions.

Section 24: Legal Liability

(1) You expressly agree that you are personally liable for the use by you of the application “Sarie”.

(2) You shall be bound by all the laws and regulations in force within the Kingdom of Saudi Arabia in relation to your use of the application and shall incur all the liability arising from your breach of the laws and regulations also you shall be bound by all the terms and conditions provided for in this agreement.

(3) You shall be liable for the lack of the serious and credible use of the application and you shall be bound to compensate for any losses or damages caused to the application as a result of any illegal use or not permitted by us.

(4) The users shall provide us with their information and mobile phone number and shall be personally liable for that. Consequently, they shall incur the civil liability and criminal responsibility in case these numbers are stolen or not registered in their names or belonging to another persons.

(5) You acknowledge your full legal liability in case of your breach of all the clauses provided for in this agreement and we shall be entitled to take all the actions against you including the suspension or cancellation of your membership or resorting to judiciary.

(6) The prejudiced party who is harmed as a result of the breach by any of the parties to this agreement has to take all the necessary legal procedures against the party who committed the illegal act without having recourse to or against us. The prejudiced party must notify us of the breach only to take an action within the application either through suspending membership or permanent ban on it.

(7) The penalties imposed by the application “Sarie” on the parties to this agreement shall not affect adversely the right of each party to take all the legal procedures he considers appropriate according to his discretion without having recourse against us and without the liability of the application.

(8) The application “Sarie” does not ensure to take actions against all the violations of this agreement. Not taking legal procedures in relation to any of the cases of violation shall not mean a waiver of our right to take these procedures at any time we consider appropriate.

Section 25: Limits of Our Liability

(1) We provide our services “as they are available” without any promises or guarantees of any kind whether express or implied through the use of this application, it’s content or services provided by it.

(2) The application “Sarie” doesn’t provide any guarantees that this application, its servers or the messages are free from viruses or other harmful components.

(3) The application “Sarie” doesn’t provide any guarantee and shall not incur any liability in relation to the modernity, commonness, precision and quality of information received by the user via the application.

(4) The liability of using or depending on the information that is received or reached by the user through the services of the application “Sarie” shall completely lie on this user.

(5) You declare that the application “Sarie” is an internet – based service and in spite of exerting our best to keep information safe, we can’t guarantee that information received or transmitted by the user while using the application is safe at all times.

(6) The application “Sarie” can’t assure that each user of the application is actually the person he claims to be.

(7) We might at any time modify, suspend, or interrupt the services of the application “Sarie” without sending a notification to you thereof. Also, we might suspend your use of our services in case you violate these conditions and terms or in case you have misused these services from our point of view.

(8) Without prejudice to its other rights, the application “Sarie” shall be entitled to suspend or cancel your membership or your access to the application at any time without notice and for any reason and to cancel this agreement.

Section 26: Compensations

(1) The application shall not be liable in all cases for any direct, indirect or dependent losses, loss of profits or damage to the fame whatsoever as a result of disclosing your username and/or password.

(2) The application “Sarie” shall not be legally liable for losses or damages whatsoever that might arise from using this application including but limited to the direct and indirect damages.

(3) The application “Sarie”, its officials and employees shall not be legally liable to you or to another party for any direct or indirect loss or any other cost that might arise from, in connection with the performance of this agreement or the provisions of our services.

(4) The user has to protect the application “Sarie” and its employees, defend them and compensate them for any losses resulting from any action or claim connected with the application or from an act or negligence by the user, his courier or agents.

(5) You agree to compensate the application “Sarie” and to acquit its liability as well as defending it against all the actions and claims brought or claimed by third parties as a result of your use of application or due to the violation of these conditions and terms or the breach of the rights of the other users.

Section 27: Applicable Law and Competent Courts

(1) This agreement shall be governed by the laws in force within Kingdom of Saudi Arabia.

(2) Judiciary within Kingdom of Saudi Arabia shall have jurisdiction over any dispute that might arise from the interpretation or performance of this agreement.

(3) In case any of the provisions of this agreement becomes illegal or unenforceable, the legality and enforceability of the other provisions will not be affected.

Section 28: Language

(1) Arabic text of this agreement shall be the certified text in relation to interpretation and application its terms and conditions.

(2) In case of conflict between the Arabic text and the translated text of this agreement, the Arabic text shall prevail.

Section 29: Communication and Complaints

Sarie receives complaints or suggestions through the contact us form within the application.
Through the contact us form inside sarie.app
Through the following e-mail: cs@sarie.app
Through the customer support number +966558258255